Sometimes you may need a helping hand or someone to listen to you. There are plenty of options for support at both Shrivenham and Cranfield. The important thing is to speak to someone early on as your student time at university is precious.
At the CSA our Welfare Officers are full time students so they know some of the pressures of student life. Contact them via the CSA office or email for Cranfield CSA or for Shrivenham CSA.

University Student Advice Centre
The Student Advice Centre is a central service, to make sure that from the start, you have access to any support and guidance you might need to help you achieve a successful and fulfilling experience at Cranfield University.
The Support Advisers offer confidential, independent and non-judgemental advice on matters ranging from personal problems and academic issues to University procedures and financial matters.
Contact Us: Advice can be given face to face, by Skype, email or by phone, Monday – Friday: 09:00 – 17:00
T: 01234 752 93301234 752 933
Find us: Ground floor, Education Services, building 45, Cranfield campus.

Face to face counselling services
Whether you are experiencing stress, perhaps because of academic work/pressures/examinations, or you are feeling depressed, anxious or angry, then counselling may be able to help. The University provides a confidential counselling service that is free of charge to all students.

Shrivenham campus:
Allways Counselling Services based in Swindon. See the type of support offered here  Allways Counselling Flyer pdf

Cranfield campus:
Cranfield campus has 2 student counsellors. You can contact either Barrie Hopwood on 0780 876 6067 or Teresa Townsend on 0795 830 3487. It may be necessary to leave a message on their answering machines but your call will be returned as soon as possible.


Occasionally you might want to seek support from agencies outside the campus. There are a range of national agencies in the UK offering a variety of support services. Listed below are some of the main agencies that students have found useful in the past.

SAMARITANS ( provides free confidential non-judgemental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide. The 24 hour telephone helpline is 08457 909090.

CITIZENS ADVICE BUREAU ( offer free, confidential and impartial information and advice on a wide range of subjects including debt, benefits, consumer rights, housing, immigration, family and personal matters.

UKCISA ( provides information and support for international students studying or planning to study in the UK, their family, teachers and other advisers.

SKILL ( is the National Bureau for Students with Disabilities which promotes opportunities for people with any kind of disability. Since 1974 Skill has been helping young people and adults over 16 years of age with any kind of disability including physical and sensory disabilities, learning and mental health difficulties throughout the UK.