Student Support

Sometimes you may need a helping hand or someone to listen to you. There are plenty of options for support at both Shrivenham and Cranfield. The important thing is to speak to someone early on as your student time at university is precious.

At the CSA our Exec Officers are full time students so they know some of the pressures of student life. Contact them via the CSA office or email csa@cranfield.ac.uk for Cranfield CSA or csa.shrivenham@cranfield.ac.uk for Shrivenham CSA.

University Student Wellbeing & Disability Support (SWaDS) 

Our Student Advisors and Learning Support Officers are on hand to help you work through any difficulties no matter how big or small they may seem. The team provides an integrated, professional, student-centred service which offers information, advice, guidance and support to enable you to develop and achieve your full potential.
The Student Advisors can support you if you are worried or concerned about some aspect of your personal or academic life & we can support you in accessing appropriate support so that you can resolve the issue and concentrate on your studies.

Contact the SWaDS team:
For any advice and support, including access to the neurodivergence screening tool and counselling referrals, contact the SWaDS team.
Email: studentsupport@cranfield.ac.uk
Telephone: 01234 754839
Book a call or meeting: One-to-one appointments are available online, wherever you are based, via MS Teams or a phone call.
Meet face-to-face: contact us directly to book a face-to-face meeting, appointments are available Monday to Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm.

Neurodivergence Screening Process
If you feel you have an undiagnosed neurodevelopmental condition including dyslexia and other Specific Learning Differences (SpLDs) and would like to consider getting support for this, please contact email the team.
We have a screening tool which can identify traits of neurodivergence and will provide you with an individualised report which gives personalised guidance, practical support tools and resources.

Counselling
We can, if required, refer you to counselling services. The University provides a confidential counselling service where you will be offered up to six sessions. This service is free of charge to all students.
Counselling sessions are available by phone or online, online sessions can be provided in up to 36 different languages.
In person counselling is also available on the Cranfield site.

Cranfield Student Support 24/7 A new wellbeing digital platform, in partnership with Spectrum Life.
Free online, text and telephone support from qualified counsellors and mental health professionals – 24 hours a day, 7 days a week, 365 days a year.
Free digital resources to support your physical and mental wellbeing and can be tailored to your specific needs including videos, blogs, articles, podcasts and self-help interventions.

24/7 Support telephone line:

  • UK: 08000 318227
  • International: 00353 1518 0277
  • Text message or WhatsApp: ‘Hi’ to 07418 360780

Access the platform on the intranet at this link: Cranfield Student Support 24/7